District Support

District Support identifies staff who will be contacted when the following happens: 

• Inactivation requests from other districts
• Support emails by district staff

Assigning District Support

District Support is a permission assigned in User Database. Only users who have Create/Edit selected will be able to edit this section and will show up in the dropdown of Support Staff. 

It is important that this section is updated when assigned staff move in and out of district. 

If a user has "None" selected for District Support in User Database, the District Support line will not show up in Settings/Preferences. 

Emailing District Support

When a user selected "Email Support Request", the email that shows up is the assigned Support Staff under District Support for the district.